These policies apply to DriverHub Pro software. Hereinafter in the text Program.
Before purchasing the Program, we recommend that you read the description of the Program and try the free version DriverHub before making the final purchase decision. Otherwise, this may lead to dissatisfaction with the functioning and/or results of the Program.
If the purchased Program doesn't meet the user's expectations, you can cancel the previously selected subscription to the Program or request a refund in automatic mode.
Cancellation of the subscription is made independently by the link: https://www.drvhub.net/support/cancel_subscription
After requesting to cancel your subscription, please wait 4-10 business days for the funds to be returned to your card. Please note that canceling a subscription doesn't mean a refund for an already paid subscription.
Refund requests will be approved under this warranty under the circumstances listed below.
Refunds can be made if the user has issued an auto-renewal of the subscription, but did not use the Program.
It is possible to request a return for an order with an automatic renewal if the user is not aware of this or there is no need for the product in the future.
A refund can be requested if the Program has not solved the user's problem or due to incorrect operation of the Program, problems with the license key.
The money back guarantee applies only to the last payment made.
The money back guarantee is limited to 45 days from the date of the last payment.
Refunds are made only to the bank card with which the Program was purchased.
After a refund, the license will be deactivated and will no longer be used.
DriverHub may consider individual Subscription refund requests (refund times for the reporting period) on an individual basis and fulfill them at its sole discretion. In case of problems with the registration of the return through the personal account of the distributor of the Program (Paddle.com Inc, Тинькофф Касса), the user can contact DriverHub via the feedback form or E-mail: firstname.lastname@example.org
These policies come into force from 01.09.2022 and are subject to change without notice and agreement with users.